Terms and Conditionsn
Return Policy
iKoood Store is committed to protecting your personal data to the fullest extent. By accepting the privacy policy of iKoood Store, you allow us to collect, use, and disclose your personal information only in accordance with the privacy policy and in a very limited manner. Please note that your personal data will never be sold, used, or disclosed to any party with or without compensation.
How iKoood Store obtains customers' personal information
When opening a new account on the iKoood Store website, we request a set of personal data from the customer. It is necessary to complete this data correctly in order to complete the registration process on the website and ensure that there is no false or misleading information.
Personal information we collect
Your name, address, email, phone number, and other basic information.
Financial information such as bank account details in some transactions.
Security Measures
Upon completing the registration process, you can start purchasing from the iKoood website, which is strictly protected against fraud and harm through the following measures:
Registering and storing your IP address and the number of times you log in to the site.
Collecting usage and access data that allows us to prevent multiple account openings, fraudulent behaviors, or to protect our systems against unauthorized attacks.
We may share this data with reputable and specialized fraud management services that assist us in analyzing this data.
We use cookies; these are small text files stored on the client's computer for record-keeping purposes. The information collected and stored through cookies may be non-personal data retained on our systems.
Return Policy
Our valued customers can exchange or return their purchases within 3 days from the date of order receipt, under the following terms and conditions:
1- The items to be exchanged or returned must be in good condition and accompanied by the original purchase invoice.
3- You can initiate the return process by contacting us and requesting a return via our contact page.
4- The consumer is responsible for the costs associated with the return (delivery service).
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